Resolved -
Our team has confirmed the resolution of the issue where candidate resumes were not generated for candidates sourced from Indeed using Job Board Connect. Candidate application emails are being processed normally again, and new applications are appearing in Manatal with complete candidate data including the resumes.
During the disruption, some candidates may have been created without resumes. These missing resumes will be backfilled automatically within the next 24 hours.
Nov 6, 11:46 UTC
Monitoring -
We have deployed a fix for the issue. Candidate data is now being received correctly, including names and resumes. We are currently monitoring the system to ensure stability and full resolution. We will provide another update within the next 30 minutes or if we notice any issues.
Nov 6, 11:12 UTC
Update -
We are finalizing the resolution testing the fix will be rolled out soon after completing the test. We will share another update as soon as we have one or within the next 30 minutes.
Nov 6, 10:41 UTC
Update -
We are continuing to test the identified resolution internally, the fix will be rolled out after the testing is completed. We will share another update as soon as we have one or within the next 30 minutes.
Nov 6, 09:51 UTC
Update -
We are currently working on testing the identified resolution internally, the fix will be rolled out after the testing is completed. We will share another update as soon as we have one or within the next 30 minutes.
Nov 6, 09:14 UTC
Update -
We are continuing to work on the fix for the issue. We will share another update as soon as we have one or within the next 30 minutes.
Nov 6, 08:39 UTC
Update -
We are actively working on implementing a fix for the issue. We will share another update as soon as we have an update or within the next 30 minutes.
Nov 6, 08:08 UTC
Identified -
We have identified the root cause of the issue. The team is currently working on implementing the resolution for it. We will post an update again in the next 30 minutes.
Nov 6, 07:29 UTC
Investigating -
We are currently experiencing an issue with our Job Board Connect feature where some candidates are created as "No Name" candidates and they don't have resumes attached. We are investigating this issue to identify the root cause. We will post an update here within 30 minutes.
Nov 6, 06:54 UTC